A Japanese yakiniku restaurant chain issued an apology after a woman was seated next to a vomiting man for 30 minutes.

>From the time we took our seats, the person sitting next to us looked sick and kept getting up and sitting back down, and he was loudly gagging. At the time I didn't mind that, but then the staff placed a giant garbage bag on the table and he vomited into it many times over about 30(?) minutes.

>I asked the waiter if they could move the man, but I was told that they asked him and he refused, and that they were sorry I had to be seated right next to him. I didn't like how they handled it telling the man that I was the one who complained about him, in addition to being shocked they'd even allow customers to be vomiting at the tables in the restaurant.

>I had a short conversation with the manager on the phone, and he told me that even though the man was vomiting next to me, it was up to him whether he wanted to leave or not, and it was up to me whether I wanted to eat or not. I complained about this too, but the manager was like that's how it is and we couldn't agree on anything. The assistant manager at the store was like, "I don't know what's going on..." I waited for about 30 minutes trying to call the head office where there was no one in charge, so I just paid and left.

>Later, I sent an email to the head office and was contacted by the manager of the store I visited. It said, "I read your email, discussed it with management, and decided to take care of it myself. I'm willing to give you 15% off. I don't know what more you could want beyond this." I don't need a refund of my money, I think an apology is in order.

After sharing this online, the restaurant issued a public apology saying they made mistakes and want to apologize to the customer directly.

https://x.com/puuuu_puuuu/status/1905876082416623809

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A Japanese yakiniku restaurant chain issued an apology after a woman was seated next to a vomiting man for 30 minutes.>From the time we took…

A Japanese yakiniku restaurant chain issued an apology after a woman was seated next to a vomiting man for 30 minutes.
>From the time we took…